White Daffodils Group (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://shop.whitedaffodilsgroup.com (“Website”) and purchase our digital ebooks (“Ebooks”).
By using our Website, you consent to the data practices described in this policy.
1. Definitions
In line with India’s Digital Personal Data Protection (DPDP) Act, 2023:
- “Data Fiduciary”: Refers to us, White Daffodils Group, as we determine the purpose and means of processing your personal data.
- “Data Principal”: Refers to you, the individual to whom the personal data relates.
- “Personal Data”: Means any data about an individual who is identifiable by or in relation to such data.
- “Processing”: Refers to any operation performed on personal data, such as collection, storage, use, disclosure, and erasure.
2. Information We Collect
We collect Personal Data that you voluntarily provide to us and data that is collected automatically.
a) Personal Data You Provide to Us: We collect Personal Data when you register for an account, make a purchase, or contact us. This information may include:
- Identity Data: Your first and last name.
- Contact Data: Your email address.
- Account Data: Your username and password.
- Transaction Data: Details about payments to and from you and other details of Ebooks you have purchased from us. Please note, we do not store your full credit card or payment details; this is handled securely by our third-party payment processors.
b) Information We Collect Automatically: When you access our Website, we may automatically collect certain information about your device and browsing activity, including:
- Technical Data: Your Internet Protocol (IP) address, browser type and version, time zone setting, and device type.
- Usage Data: Information about how you use our Website, such as pages viewed, products browsed, and time spent on the site. This data is collected using cookies and similar tracking technologies.
3. How and Why We Use Your Personal Data
We process your Personal Data only for legitimate purposes and on the basis of your consent. The purposes include:
- To Provide Our Services: To create and manage your account, process your orders, deliver your purchased Ebooks, and provide customer support.
- To Communicate With You: To send you transactional emails, such as order confirmations, download links, and responses to your inquiries.
- To Improve Our Website: To analyze website traffic and usage patterns to improve our website design, product offerings, and user experience.
- For Security: To protect our Website from fraud and unauthorized access.
- For Legal Compliance: To comply with our legal and regulatory obligations, such as tax laws.
We will only send you marketing communications if you have explicitly opted-in to receive them. You may opt-out at any time.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your Personal Data to third parties. We may share your data with trusted third parties who act as “Data Processors” on our behalf to help us operate our business, such as:
- Payment Gateways: To securely process your payments.
- Analytics Providers: To help us understand website usage.
- Email Service Providers: To send you transactional emails.
We will also disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5. Your Rights as a Data Principal
Under the DPDP Act, you have certain rights regarding your Personal Data. You have the right to:
- Access Information: The right to obtain a summary of the Personal Data being processed and the processing activities undertaken.
- Correction and Erasure: The right to request the correction of inaccurate or misleading Personal Data, the completion of incomplete data, and the erasure of Personal Data that is no longer necessary for the purpose it was collected for.
- Grievance Redressal: The right to a readily available means of registering a grievance with us.
- Nominate an Individual: The right to nominate another individual who can exercise these rights on your behalf in the event of your death or incapacity.
To exercise any of these rights, please contact us at contact@whitedaffodilsgroup.com. We will respond to your request in accordance with applicable law.
6. Data Security and Retention
We implement appropriate technical and organizational security measures to protect your Personal Data from accidental loss and from unauthorized access, use, alteration, or disclosure. We use technologies like Secure Sockets Layer (SSL) to encrypt data during transmission.
We will retain your Personal Data only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Cookies
Our Website uses “cookies” to enhance your experience. Cookies are small text files placed on your device that help us remember your preferences and analyze site traffic. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may affect the functionality of the Website.
8. Children’s Privacy
Our Website is not intended for use by children under the age of 18. We do not knowingly collect Personal Data from children under 18. If we become aware that we have collected such data, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Grievance Officer and Contact Us
For any questions, concerns, or grievances regarding this Privacy Policy or your Personal Data, please contact our designated point of contact:
White Daffodils Group Email: contact@whitedaffodilsgroup.com Website: https://shop.whitedaffodilsgroup.com
We are committed to resolving any complaints about our collection or use of your Personal Data in a timely and transparent manner.